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Field Service Engineer Europe

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At Univercells, we are on a mission to make health equally accessible to all. Through the combination of process development and engineering expertise, we create synergies to deliver game-changing production capacities to achieve our mission: biologics for all! 

At Quantoom Biosciences, Univercells’ latest affiliate, we are on a mission to remove the barriers to making mRNA-based  vaccines and therapeutics, at every stage from sequence up to mass production. We give our partners greater access to drug development and production autonomy through technical and business model innovation. 

You will join an interdisciplinary team of passionate scientists, engineers, clinicians and corporate profiles committed to solving some of the biggest DNA and RNA production challenges facing vaccines and therapeutics. Quantoom Biosciences has two facilities; the headquarters are based in Nivelles (Belgium), and the France Research Center focusing on offering an end-to-end DNA production platform based in Evry (France).

Every person will have the opportunity to contribute to our mission and be impactful. Apply and be part of this great adventure! “



MISSION:

The Field Service Engineer will be responsible to install, calibrate, test and validate equipment at customer site and/or  factory.


RESPONSIBILITIES:

  • Install, calibrate, test and validate equipment in accordance with processes and planning, at customer site or at factory
  • Ensure the delivered product meets the functional, quality, performance and safety specifications
  • Maintain equipment in accordance to maintenance processes and planning
  • Analyze the equipment to detect issues, track root causes and repair the equipment
  • Ensure compliance of quality assurance requirements
  • Report and document the interventions according to processes
  • Participate to continuous improvement of the product, maintenance plan and processes in order to increase performance, reliability, quality and efficiency
  • Train customers to properly and safely use the equipment and act as site technical point of contact
  • Support in the establishment of users specifications for GMP manufacturing to support the organization for design and industrialization steps of UQTM’s equipment products:
    • Internally to equipment development team for prototype
    • Externally to customer
  • Provide technical information to Product management for the preparation of customer related documentation (installation, operation, maintenance – user guide, maintenance manuel, installation guide)
  • Support the organization for IOQ activities of UQTM’s equipment products:
    • Internally to equipment development team for prototype
    • Externally to customer during installation and validation phase. This will require travelling outside Belgium for short term missions.
  • Support the design , the qualification and the validation of the disposables.
  • Follow & maintain engineering standards within the organization in support to equipment development team
  • Provide technological mentorship to other field services engineers
  • Act as a point of expertise when applicable
  • Be the key person to notify any potential changes needed in our products based on client feedback.


QUALIFICATIONS:

  • Bachelor or master’s degree in industrial sciences or engineering (electronics, electromechanics or mechatronics)
  • Relevant technical experience in electronics/electrical or mechanical systems
  • Strong technical knowledge of electrical, mechanical, control technologies in industrial environment
  • Excellent hands-on skills and excellent written and oral communication
  • Good command of English, French is a plus
  • Knowledge of pharmaceutical and GMP environment is a plus
  • Excellent problem solver with pragmatic approach and good organizational skills
  • Able to deliver on strict deadlines, a product and its manufacturing records in accordance to requirements
  • Customer oriented and proactive and able to take initiatives in stressful situations
  • Capable to work both autonomously and in team as well as able to work under pressure and in multicultural environments
  • Flexible and able to travel abroad up to 60% of the working time, potentially during weekends
  • Open minded and enjoy having interactions with people that have different backgrounds
  • Interested to work with technologies in the field of life sciences
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